Processing time- Orders are processed with in 1-4 business days.Made to order items may take 2-3 weeks, depending on the complexity of the design.

Shipping methods-Standard international shipping 7-21 business days.
Express international shipping 3-7 business days.

Shipping costs- Shipping costs are calculated at checkout based on the delivery location and delivery method.

Return policy- Items must be returned within 14 days of the delivery date. Products must be in their original condition, unworn, unwashed and with all tags attached.Made to order items are not eligible for return unless there is a defect in craftmenship.

Return- Contact our customer serivice team at info@studiodimitra.Com. Provide your order noand the reson for return. Then you will receive return autharization and instuctions on how to send the items back.Customers are responsible for return shipping costs. Use a trackable shipping service.

Refunds processed within in 7-10 business days after receiving the item.

Exchange- Return the original item and place a new order.

Damaged items- Contact us immediately with photos and order details at info@studiodimitra. Com for a replacement.

Non returnable items- Gift vouchers and sale items.